Account Deletion

App: Sapot Chat · Developer: Mampu AI

This page explains how to request the deletion of your Sapot Chat account and the data associated with it.

How to delete your account

Email support@sapot.ai with the subject line Delete my account, sent from the email address associated with your account.

Please include in the email body:

The full name on your account
The name of your organization / workspace

We will verify ownership and process the request within 30 days.

What gets deleted

Your user profile (name, email, avatar)
Your personal settings and notification preferences
Push notification device tokens registered to your account
Authentication credentials and active sessions

What is retained

Conversations and messages you participated in. These belong to your organization's workspace, not your personal account, and are retained for the workspace owner's records and legal/audit purposes.
System logs are retained for up to 90 days for security and audit.
Anonymized analytics (no personal identifiers) may be retained indefinitely.

If your organization administers your account

If your Sapot Chat account was created for you by an administrator (for example, your employer's IT team), please also notify them. Your organization may have additional retention obligations for workplace records.

Contact

Email: support@sapot.ai
Website: chat.sapot.ai